Cookie Policy
Last Updated: November 8, 2025
This Cookie Policy explains how Reel-Flame ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website (https://reel-flame.com) or use our services. By continuing to use our website, you consent to our use of cookies as described in this policy.
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit websites. They are widely used to make websites work more efficiently, as well as to provide information to website owners.
We also use similar technologies such as web beacons, pixels, and local storage that may function similarly to cookies.
2. Types of Cookies We Use
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Necessary for the website to function (e.g., authentication, security) | Session or up to 1 year |
| Performance Cookies | Help us understand how visitors interact with our website (e.g., analytics) | Up to 2 years |
| Functional Cookies | Enable enhanced functionality and personalization | Up to 1 year |
| Targeting Cookies | Used to deliver relevant ads and track ad performance (only with consent) | Up to 1 year |
3. Specific Cookies We Use
Below is a list of the main cookies we use:
Essential Cookies:
- session_id - Maintains your login session (duration: session)
- csrf_token - Security cookie to prevent cross-site request forgery (duration: session)
Performance Cookies:
- _ga - Google Analytics cookie to distinguish users (duration: 2 years)
- _gid - Google Analytics cookie to distinguish users (duration: 24 hours)
4. Third-Party Cookies
We may use services from third parties that set their own cookies, including:
- Google Analytics: For website analytics (Google's Cookie Policy)
- Hotjar: For user behavior analytics (only with consent)
- Facebook Pixel: For ad performance tracking (only with consent)
These third parties are responsible for their own cookies and we recommend you review their cookie policies.
5. Cookie Consent
When you first visit our website, you'll see a cookie consent banner where you can:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
Essential cookies cannot be rejected as they are necessary for basic functionality. You can change your preferences at any time by clicking the "Cookie Settings" link in our website footer.
6. Managing Cookies
You can control and/or delete cookies as you wish:
- Browser Settings: Most browsers allow you to refuse cookies or delete existing ones. Visit your browser's help section for instructions (e.g., Chrome, Firefox).
- Our Cookie Banner: Use the "Cookie Settings" option to update your preferences.
- Third-Party Tools: For analytics cookies, you can use tools like Google Analytics Opt-out.
Note that disabling cookies may affect your experience on our website and some features may not work properly.
7. GDPR & CCPA Compliance
For EU/UK Users (GDPR)
We only use non-essential cookies with your explicit consent. You can withdraw consent at any time via Cookie Settings.
For California Users (CCPA)
Under CCPA, you have the right to opt-out of the "sale" of personal information. While we don't sell data, you can manage tracking cookies via Cookie Settings.
8. Changes to This Policy
We may update this Cookie Policy periodically. The "Last Updated" date at the top will reflect changes. We encourage you to review this policy regularly.
9. Contact Us
For questions about our use of cookies or this policy, please contact:
support@reel-flame.com
Reel-Flame, NIF 253875366
[Company Address], Portugal